Privacy Policy

Last Updated: January 2025

At Lytnex, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.

Our Commitment to Privacy

Lytnex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

Information We Collect

We collect information you provide directly to us when you: • Request a quote or consultation • Subscribe to our newsletter • Fill out contact forms • Engage with our services This may include: name, email address, company name, phone number, project details, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide requested services • Send you technical updates and service announcements • Improve our website and service offerings • Analyze usage patterns to enhance user experience • Comply with legal obligations We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Data Security

We implement industry-standard security measures to protect your information: • SSL/TLS encryption for data transmission • Secure cloud storage with encryption at rest • Regular security audits and vulnerability assessments • Access controls and authentication protocols • Employee training on data protection best practices While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights: • **Right to Access**: Request copies of your personal data • **Right to Rectification**: Request correction of inaccurate data • **Right to Erasure**: Request deletion of your data • **Right to Restrict Processing**: Request limitation of data processing • **Right to Data Portability**: Request transfer of your data • **Right to Object**: Object to processing of your data To exercise these rights, contact us at privacy@lytnex.com.

Cookies and Tracking

We use cookies and similar tracking technologies to: • Maintain session information • Analyze site traffic and usage patterns • Remember your preferences • Improve site functionality You can control cookies through your browser settings. Disabling cookies may limit some functionality of our website. **Third-Party Services**: We may use analytics services (such as Google Analytics) that use cookies to collect anonymous usage data.

Data Retention

We retain your personal information only for as long as necessary to: • Fulfill the purposes outlined in this policy • Comply with legal obligations • Resolve disputes and enforce agreements Project-related data is typically retained for 7 years after project completion for legal and operational purposes. Marketing data is retained until you opt out or request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@lytnex.com

Address: Lytnex, Shantiniketan, West Bengal, India

Data Protection Officer: For GDPR-related inquiries, you can reach our Data Protection Officer at dpo@lytnex.com

Terms of Service (Summary)

By engaging Lytnex for services, you agree to the following terms:

  • Service Delivery: We commit to delivering services as outlined in project agreements with professional standards and within agreed timelines.
  • Intellectual Property: Upon full payment, all custom-developed code and deliverables transfer to the client. We retain rights to proprietary tools and frameworks.
  • Payment Terms: Payment schedules are defined in project agreements. Late payments may result in service suspension.
  • Confidentiality: We maintain strict confidentiality of all client information and project details.
  • Limitation of Liability: Our liability is limited to the value of services provided. We are not liable for indirect or consequential damages.

Full Terms of Service are provided in project agreements. For detailed terms, contact us at legal@lytnex.com